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Services Support throughout the customer cycle

COMIRIS has developed its own range of services, derived from a technology centre devoted to videoconferencing solutions. Now essential to the development of the group, the centre is characterised by its ability to innovate and provide high value-added services, enabling COMIRIS to support the development of service-oriented business.

Over half of the company’s human resources are devoted to this area.
 

HIGH VALUE-ADDED EXPERT SERVICES


Audit/ Advice: Our expertise for the construction and sustainability of your project
  • Research and analysis of all the data and constraints in the architecture of unified communications, in such a way as to optimise uses, processes and functions.
Adoption support plan: Our expertise for your environment
  • Targeted action programme aiming to support change management by highlighting the benefits of visual collaboration to users.
Financing: A clever and inexpensive solution to fund your project
  • Technology asset management and financial solutions through technology refresh leasing.
Installation: The guarantee of a job well done
  • Installation is carried out on site after verification that the environment complies with technical specifications. It is followed by administrator and/or user training.
Maintenance: Get the most out of equipment
  • Broken down into various levels of service, the maintenance service includes: installation, customer support and repair of equipment. Optional services: 24-hour on-site intervention, unlimited training, risk assessment, adoption and use evaluation, reception service. 
Training: Become a specialist with COMIRIS Campus
  • A certified training organisation, COMIRIS offers professional contract training in audiovisual and unified communication at all levels and in accordance with the customer environment.
361° service: Choose the service winner with the 361° offer
  • The 361° offer is a range of professional services for analysing, optimising and using your equipment sustainably. Thanks to these assets, costs are reduced by permanently adjusting services to meet requirements.  
 As A Service videoconferencing: To communicate in total simplicity
  • Communicate from any terminal (PC/telephone/videoconference/telepresence) using a remote hosted infrastructure to free yourself from connection protocols and technical limitations.